At-home labs · FAQ
How should I store the Medication response (PGx) test before mailing it back?
Short answer
Store the Medication response (PGx) test according to the kit label, both before and after collection. Keep the supplies clean, sealed until use, and away from children and pets. Do not refrigerate, freeze, or add liquid unless instructed. Follow the listed return timing after you collect the sample.
Storage rules depend on the collection supplies and packaging in your Medication response (PGx) test kit. Use the kit label as your guide for temperature, moisture, expiration, and handling. Do not apply storage rules from a different cheek swab test. If the instructions are missing or hard to read, ask for a readable copy before collecting your sample.
Keep unused supplies in their packaging until you are ready to use them. Store the kit where children and pets cannot reach it. Avoid leaving it somewhere that may become very hot, such as a parked car. Do not freeze or refrigerate the kit unless the instructions specifically call for it.
After collection, follow the exact steps for sealing, storing, and mailing the sample. Do not add water, mouthwash, or any other liquid. If the sample has leaked, the packaging is damaged, or storage conditions were outside the listed limits, contact the service named in the kit. Ask whether it can be mailed or needs to be replaced.
Sources
Written by the Verra clinical team · Medical review pending
General information, not medical advice. If you're in crisis, call or text 988.
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