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Sleep · FAQ

How is my custom Oral appliance therapy device shipped, and can I expedite it?

Short answer

Confirm the shipping steps and delivery estimate for Oral appliance therapy before ordering. A custom device may need dental records, fabrication, and a fitting visit, so standard shipping timing may not apply. Expedited shipping is $20 where available, but it does not shorten clinical review, custom fabrication, or fitting time.

Oral appliance therapy uses a device made to fit your mouth. Confirm the ordering and delivery steps with your care team before purchase. Ask whether dental impressions or scans are needed, where the finished appliance will be sent, and whether you need a fitting visit before you can start wearing it.

A custom device’s delivery schedule depends on more than transit time. Clinical review, obtaining dental records, fabrication, and arranging a fitting can each affect timing. Do not plan to stop your current apnea treatment based on an estimated arrival date. Your care team should tell you when the appliance is ready for use.

Expedited shipping is $20 where available. Confirm whether that option applies to this device and which shipment it covers. Faster shipping does not speed up fabrication or clinical review. Verra is available in all 50 states and DC; some states or treatments require a video visit. Confirm this device’s local fitting arrangements separately. When it arrives, check the package and device for damage, and contact your care team if anything is missing or broken.

Written by the Verra clinical team · Last updated Oct 6, 2026

General information, not medical advice. If you're in crisis, call or text 988.

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