Skin · FAQ
How is Acne formula prepared and shipped after approval?
Short answer
After a licensed physician approves Acne formula, a partner pharmacy prepares the compounded gel for you and ships it to your address. Check your order information for shipping details rather than assuming an arrival date. Expedited shipping is $20. Medication is charged only after physician approval.
Acne formula is prescribed after a licensed physician in your state reviews your visit and decides that treatment is appropriate. A partner pharmacy then prepares the prescription for shipment. Compounded medications are prepared by a licensed pharmacy for one patient and are not FDA-approved. Medication is charged only after physician approval.
Verra is available in all 50 states and DC. Some states or medications require a video visit before a prescribing decision. Check your order information for available shipping options and any delivery estimate. Expedited shipping is $20. Do not assume that choosing expedited shipping shortens the time needed for the physician’s review or the pharmacy’s preparation.
Confirm your delivery address when placing your order. If your package is delayed, damaged, or appears to have been exposed to extreme heat, contact the dispensing pharmacy or Verra for next steps. On arrival, read the pharmacy label for storage directions and the beyond-use date. Ask the pharmacy about any concerns before using a gel that appears changed or has damaged packaging.
Written by the Verra clinical team · Last updated Oct 6, 2026
General information, not medical advice. If you're in crisis, call or text 988.