Who is eligible for Everyday Rx cold sore, genital herpes, or allergy care?

Everyday Rx offers an online starting point for questions about cold sores, genital herpes, and allergies. Completing a visit does not mean you qualify for a prescription. A licensed physician in your state reviews your information and decides whether care through telehealth is appropriate.

Tell the physician when your symptoms began, where they occur, and whether you have had them before. Mention any past diagnosis or testing. Include all medicines and supplements, medication allergies, kidney problems, immune system conditions, and pregnancy or breastfeeding status. Age and the specific medicine also affect eligibility.

Sores are not always caused by herpes, and a runny nose is not always caused by allergies. A first genital outbreak, unclear symptoms, or possible exposure to another sexually transmitted infection may call for testing or an in-person exam.

Do not wait for an online visit if you have trouble breathing, major facial swelling, eye pain, or vision changes. Seek urgent medical care. A physician may recommend another care setting when an exam or prompt treatment is needed.