Skin · FAQ
How is Custom anti-aging cream prepared and shipped to me?
Short answer
Custom anti-aging cream is compounded to order after a licensed physician approves treatment, then shipped by the partner pharmacy. Verra is available in all 50 states and DC. Expedited shipping is $20. Confirm current delivery estimates before ordering, since prescription review and pharmacy preparation take time before shipment.
After a licensed physician in your state approves treatment, the partner pharmacy prepares Custom anti-aging cream for your prescription and ships it to you. Compounded medications are prepared by a licensed pharmacy for one patient and are not FDA-approved. Medication is charged only after physician approval, not simply because you complete a visit.
Verra is available in all 50 states and DC. Some states or medications require a video visit before a prescription decision. Prescription review, pharmacy preparation, and carrier transit are separate steps. Do not assume that a delivery estimate starts when you submit your online visit. Ask Verra for the current estimate if you need your order before travel or another specific date.
Expedited shipping is $20. Faster shipping does not remove the need for physician review or pharmacy preparation. Confirm your address before the order is sent. If your package is delayed, damaged, or missing, contact Verra or the dispensing pharmacy for help. Follow the pharmacy label for storage once the cream arrives.
Written by the Verra clinical team · Last updated Oct 6, 2026
General information, not medical advice. If you're in crisis, call or text 988.
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