Hormones · FAQ
Will my hormone care use an online visit or a video visit?
Short answer
Hormone care may start with an online visit or require a video visit. The route depends on your state, medication, and care needs. Some states or medications require video. A licensed physician in your state decides whether telehealth is appropriate; an online form alone does not guarantee a prescription.
An online visit lets you provide health details for a physician to review without a live video conversation. A video visit involves speaking with a physician in real time. The option used for hormone care depends on your state, the requested medication, and what information is needed to assess you.
Some states or medications require a video visit. Testosterone is a controlled substance, so additional prescribing rules may apply. Do not assume that every hormone product can be prescribed through an online-only visit. A physician may also direct you to in-person care when needed.
The online visit fee is $99, and the video visit fee is $149. The visit fee is not free and is non-refundable. It is credited toward your first medication order within 30 days. Online visits are included for members of Verra+.
Review the visit requirements before paying. Completing either visit type does not guarantee medication. A licensed physician in your state makes the prescribing decision.
Written by the Verra clinical team · Last updated Oct 6, 2026
General information, not medical advice. If you're in crisis, call or text 988.