What happens during a hair treatment visit, and is there a fee?

The visit gives a licensed physician in your state the information needed to consider your request. Be ready to describe your hair concerns, list your medicines, and share your medical history. Follow the visit prompts and provide any information the physician requests.

An online visit costs $99. A video visit costs $149. The visit fee pays for the medical review, not a guaranteed prescription. It is non-refundable, including when the physician does not prescribe medication.

The visit fee is credited toward your first medication order within 30 days. Online visits are included for members. Check the terms that apply to your visit and membership before submitting your request.

A physician may need more information or a video visit before making a decision. Some concerns may be better handled through in-person care. Medication is charged only after a physician approves treatment. The current medication price is shown on the treatment page, separate from the visit fee.