How is my information handled during online hormone care?

Your hormone visit includes personal information such as symptoms, health history, medications, and contact details. The physician needs relevant health information to review your request. The pharmacy also needs information to prepare and dispense a prescription. Review Verra's current privacy notice for the specific rules that apply to these activities.

Do not assume that “private” means information is never shared. Health services may need to share information for treatment, payment, operations, or legal reasons, as described in their privacy notices. Ask support if you need help finding or understanding the applicable notice.

You can take steps to protect privacy on your side. Use a device and email account that other people cannot access. Choose a strong password, avoid shared logins, and find a private place for a video visit. Consider whether message previews are visible on your phone.

If package labels, payment statements, or delivery notifications are a concern, ask support what to expect before ordering. Do not assume a specific packaging or billing-label format without confirmation.