Skin · FAQ
How is my information handled during an online skin treatment visit?
Short answer
Review Verra's privacy policy and any privacy notice before submitting skin photos or health information. These documents explain how information may be used and shared. Avoid including unrelated personal details in photos. Ask Verra support about access, storage, communication options, or privacy concerns before sending information you are unsure about.
An online skin visit involves personal health information, which may include medical history and photos. Review Verra's privacy policy and any privacy notice to understand how that information is collected, used, and shared. Do not assume that photos are anonymous or that every communication method has the same privacy protections.
Use the submission method Verra provides for health information. When taking skin photos, avoid including other people, documents, or personal details that are not needed for the review. Use a private device when possible, protect your login details, and consider whether others can see notifications or messages on a shared screen.
Ask support if you want to know who can access your information, how long records are kept, or how to request records or corrections. Also ask about communication preferences and pharmacy-related information sharing. Do not rely on an FAQ for a complete description of privacy practices. The current privacy documents and answers from Verra should guide decisions about what you submit and how.
Written by the Verra clinical team · Last updated Oct 6, 2026
General information, not medical advice. If you're in crisis, call or text 988.